Chalkly Support
Need help with Chalkly for iPhone and Apple Watch? Email support@getchalkly.app and we'll get back to you.
Common questions
- Where is my data stored? On your iPhone and Apple Watch, and in your own iCloud account if you're signed in to iCloud. See the Privacy Policy.
- How do I back up or move my data? Settings › iCloud Sync › Export Backup File.
- How do I delete my data? Settings › Account › Delete Account & Data. This removes your data from the app and its iCloud backup.
- The Watch app says "Finish setup on iPhone." Open Chalkly on your iPhone and finish the setup steps. The Watch app works once setup is complete.
- Apple Health isn't saving my workouts. Check Settings › Apple Health in Chalkly, then review Health › Data Access & Devices in iOS Settings.
Contact
Email support@getchalkly.app with a short description of the problem and your iPhone or Apple Watch model.